Help with connection (remote host issue)

[hosamhelal]

One of my members tries to connect; but gets the following messsage:

*** Connecting to soccerhub.no-ip.info...

*** Connected

<Message> YnHub version: 1.033 produced by Yoshi and Nev.

<CORE>Welcome to the soccer World There are currently 29 after 11:07:05 uptime

<CORE> The hub contains 39.26 GiB of soccer material. With only more to come! Enjoy your stay and read below for help!


An existing connection was forcibly closed by the remote host


can someone help, please, and thank you!