FAQ Link suggestions

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GargoyleMT
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FAQ Link suggestions

Post by GargoyleMT » 2006-05-22 23:04

Guys, when you link someone to the FAQ, could you put a short explanation of why? I'm not sure the lone URLs do your talents justice.

BSOD2600
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Post by BSOD2600 » 2006-05-23 19:12

If they read the link, they'd know what it's for ;-)

GargoyleMT
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Post by GargoyleMT » 2006-05-23 22:54

Indeed. :) I'm just trying to avoid users thinking that we're being short with them, etc. Or that they're being a burden, for asking for support.

PseudonympH
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Post by PseudonympH » 2006-05-24 01:02

GargoyleMT wrote:Or that they're being a burden, for asking for support.
Sometimes, the truth hurts :D

TheParanoidOne
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Post by TheParanoidOne » 2006-05-24 05:21

BSOD2600 wrote:If they read the link, they'd know what it's for ;-)
Mostly true. But sometimes it's not always obvious why the contents of a link are relevent, given a particular set of symptoms. A "Your problem is X. Look here for solutions ..." type line might cover that.
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GargoyleMT
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Post by GargoyleMT » 2006-05-25 22:06

PseudonympH wrote:Sometimes, the truth hurts :D
I don't think anyone likes others being short with them, even when they're at fault. Doing that is pretty typical of the open source community, and I think it reflects badly on us (those involved in DC++ in any respect) as well as open source in general.

I'd love for people to a paragraph or two explaining things to users, but I'm not asking for that - I'm asking for a short explanation instead of just a plain url.

Xan1977
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Post by Xan1977 » 2006-05-26 01:16

Ok, that's fine. Will do.

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